But to what extent do providers stick to this commitment of really giving the best of the best, especially in the pre-paid industry? A recent topic of discussion amongst pre-paid users in Sri Lanka is the strategic segregation and pricing of reloads, with the revelation of deliberately leading customers into a vicious “reload trap”. Many local providers are offering monetary, data and other stipulated reload packages at attractive prices – but that’s all they really are, attractively priced. This trend has resulted in over three million reload cards being purchased a day, totalling a colossal 90 million a month. Airtel to Airtel calls are unlimited throughout the validity of these packages, and a number of free minutes are allocated for Airtel to other networks.

Source: The Nation August 18, 2021 18:33 UTC