Waves of objections against Vietcombank's service fee riseIn early March, Vietcombank officially announced adjusting its service fee, especially fees for online bank transactions. Many Vietcombank customers threatened to switch to other banks if the service fee changesWith over 10 million individual clients, Commercial Bank for Foreign Trade of Vietnam (Vietcombank) ran into great objections from the public, who grouped up on social networking sites like Facebook and online forums to protest the bank’s latest alteration of service fees. The bank’s representative noted the new service fee would come along with countless benefits, such as new service options and partnerships with hundreds of goods and commodity providers which could in turn reduce online transaction times. Specifically, the bank’s service fee modification revolved around electronic banking transactions, such as internet and mobile banking, due to the rapidly growing number of online transfers. He further added that the bank’s service fee adjustment should result in stronger account security as well as less “savings-vanishing” incidents like the recent case at Eximbank.

Source: VietNamNet News March 06, 2018 11:15 UTC