Participants were invited to stop, drop, cover and hold on for at least one minute in a simulated earthquake scenario. Megan Wong is a 911 call taker who was working that night. Megan Wong was working at the E-Comm call centre the night of the December 29, 2015 earthquake (CBC)The centre received 318 calls in 15 minutes. "Call-takers are there to help people and lives are put at risk when 911 is treated like an information line," said Robertson. Robertson says while some people may feel frightened during an earthquake, she stressed there are only so many 911 lines, and they need to remain open to those with true emergencies.

Source: CBC News October 20, 2016 22:52 UTC