TSB customers vent anger as IT meltdown continues Read moreJust before the bank’s services crumpled, software engineers and Banco Sabadell, TSB’s Spanish owner, were toasting their own efforts with champagne and claiming a job well done. “The idea with the IT was to create a mirror copy of the sprawling LBG merged systems and use this to service the much smaller TSB bank. Facebook Twitter Pinterest Software engineers toast the migration of customer records held on systems at Lloyds Banking Group to Sabadell’s platform. “The time period to develop the new system and migrate TSB over to it was just 18 months,” the insider said. One bemused account holder showed his TSB banking app recording a direct debit paid to Sky Digital 81 years from now.

Source: The Guardian April 28, 2018 04:52 UTC