In the United States, Walmart, Costco, Wegmans and other chains have also revised their self-checkout strategies. British supermarket Booths is removing self-checkout machines. Paul Melling/Alamy Stock PhotoCustomers at Booths also frequently misidentified which fruits and vegetables they were buying when prompted by self-checkout machines. Walmart removed self-checkout machines at some stores in New Mexico earlier this year. Costco said it’s adding more staff in self-checkout areas after it found that non-members were sneaking in to use membership cards that didn’t belong to them at self-checkout.

Source: CNN November 14, 2023 02:48 UTC