What is President Ruto communicating to “we the people”? In applying this post office model Ruto and his handlers are focusing their attention on the sending process, rather than the give-and-take of effective conversations. In the extreme, thinking in terms of the post office model leaves President Ruto to make decisions in isolation or miss the early warning signs of dysfunctional momentum. Could President Ruto have defined the situation differently? Unlike the post office model, a two-way conversation reflects a more open, balanced, and reciprocal sharing of perspectives.

Source: The Star July 29, 2024 00:45 UTC