By Crystal Hsu / Staff reporterThe 2019 novel coronavirus outbreak in China is taking a heavy toll on local travel agencies and hotels as customers cancel bookings due to health concerns. The firm said it would wait to see how the outbreak progresses before deciding whether to cancel tours booked for April. Cola Travel Service Co (可樂旅遊) said that it had incurred losses of about NT$250 million due to canceled plane, hotel and tour bookings, affecting more than 10,000 customers. The losses were inevitable after the government raised travel warnings on China to red, indicating that all non-essential travel should be avoided. That led to Cola Travel unconditionally paying full refunds, apart from visa fees, for tours to China until March 31, the company said.

Source: Taipei Times February 06, 2020 15:56 UTC