Staff writer, with CNAAmid people having difficulties acquiring surgical masks under the government’s rationing system, the National Health Insurance Administration (NHIA) said it hopes that the situation will improve soon. NHIA Director-General Lee Po-chang (李伯璋) on Friday said that he did not expect the rationing system to last long, as supplies are expected to increase soon. The government published a general description of how the system works in English that can be found at https://www.ntl.edu.tw/ct.asp?xItem=70081&ctNode=604&mp=2. However, those apps are not available in English and Lee acknowledged that there was a real-time information gap for those who cannot read Chinese. About 40 to 50 customers have been unable to get the cards, Su aid, adding that she spends much of her time explaining how the system works and providing instructions.

Source: Taipei Times February 08, 2020 15:56 UTC