Vulnerable customers - which includes those on Virgin Media's new Essential broadband package and landline users on its Talk Protected package - are excluded from the prices increases. The average price rise is 4.0%, equivalent to £3.63 a month or £43.56 a year, the company said. Customers on a fixed-price promotion, ie those who are still within the minimum term of their contract, will see their prices rise after their contract ends. Virgin Media told Mirror Money it's currently writing to UK customers to inform them of the price hikes. This means if you're able to haggle a more competitive deal, or you cannot afford the price rise and want to strip down your contract, you can, within 30 days of receiving the price rise notification.

Source: Daily Mirror January 05, 2021 08:09 UTC