The court also directed ISPs to place an 'error message' on the blocked sites as a measure to ensure genuine e-commerce sites are not affected. "Omprakash Dharmani from Tata Communications is present in court. He says the firewall being used by Tata Communications and almost all other ISPs has an inbuilt software limitation: it does not allow the display of a file in excess of 32 kb. "The judge said the ISP must appoint a nodal officer with a dedicated email address and respond to complaints within two working days. The order must be followed by all ISPs including Vodafone and MTNL, said the HC.

Source: Times of India September 04, 2016 18:53 UTC