On Saturday, it was another frustration of air travel — a delayed flight — that caused the easyJet passengers to lose it. “You’re this little minnow fighting against this ruddy great shark.”Ms. Arkwright wrote an open letter to easyJet’s chief executive, Carolyn McCall, in which she asked for answers about what happened. “I request that you — not some lackey — write personally to every person on this flight with a full explanation,” she wrote. “Whatever the circumstances, the airport management firmly condemns this incident and has immediately asked that this staff member to be suspended,” the airport said. Advertisement Continue reading the main storyThe easyJet flight took off from the Nice airport a few minutes before midnight and landed at 1 a.m. in London — more than 12 hours after its scheduled arrival.

Source: New York Times July 31, 2017 14:57 UTC