In March, the consumer advocacy group Choice referred Viagogo and Ticketmaster Resale to the ACCC. In the extreme example of a $2,300 Seinfeld ticket, Ticketmaster Resale stood to make at least $575 just for handling the deal. Scalpers are facilitated by bots that rapidly buy up tickets in bulk, then flip them on resale sites at inflated prices. Many of the tickets sold through secondary sites are not legitimate and some tickets are sold more than once. And while many resellers, including Viagogo, guarantee a 100% refund if a ticket is not accepted, they don’t refund the fees.

Source: The Guardian August 28, 2017 03:22 UTC