Individual users don’t pay to send or receive most payments, but businesses that accept Venmo pay a fee for each transaction. When Venmo users transfer money to friends, they write messages — often in emoji form — indicating what the payment is for. Those messages, if users opt in, can be seen by other Venmo users. As Zelle rolls out and more bank customers register for the system, it should make it easier for companies to disburse money to their customers. For Allstate and other companies that send payments to customers, digital payment systems can save time and money.
Source: Los Angeles Times March 27, 2017 12:02 UTC