No-shows have long been a major frustration in the restaurant business and, while some restaurants have cancellation fees for larger groups, one Vancouver eatery is taking it a step further. Cacao Vancouver, in Kitsilano, has started charging a $10-per-person reservation fee up front, because too many customers were backing out at the last minute. For a small 25-seat restaurant, even a couple tables of no-shows hurt financially. "But it will be good for us and hopefully the future of the restaurant business in Vancouver." No-shows have long been a major frustration in the restaurant business and, while some restaurants have cancellation fees for larger groups, one Vancouver eatery is taking it a step further.

Source: CBC News April 20, 2018 22:07 UTC