Some people in Ottawa are having to call up to 100 times to get through to the city's COVID-19 vaccine booking line, as the city warns residents of its overwhelmed phone system backlogged by ineligible callers. "By putting kind of everyone in competition for this one phone line, they've created a real logjam." Because of her aunt's age and language barrier, El-Abdallah offered to book a vaccine appointment for her this morning. In an email, she said she called the booking line over 100 times before she was placed on hold. Di Monte said when the province's online booking system is up and running next week there will be more opportunities for people to book a vaccine.

Source: CBC News March 10, 2021 16:53 UTC