A woman flying from Pueblo, Colo., to visit her dying mother one last time in Minnesota was removed from the plane over a ticketing issue. Amrich pleaded with the attendants to let her stay on the plane, but she was allegedly told, “nobody flies for free,” The New York Times reported. Prelas called United directly and changed the ticket to an earlier flight – an action which Traveler Help Desk claims prompted the ticket cancelation. Prelas claims United Airlines told her she could make the change through the airline directly and not through Traveler Help Desk. United Airlines has come under public scrutiny for its seat policies recently when a woman claimed the airline bumped her first class seat for a congresswoman.
Source: Fox News January 28, 2018 17:21 UTC