As part of today’s announcement and as another way to further improve the travel experience for customers with disabilities, United also began a new collaboration with United Spinal Association to help advise and support the carrier. Customers seeking a refund of the fare difference will need to follow United’s process; United will promptly ensure they receive the difference in fare after review. “I am thrilled about this collaboration with United Airlines,” said Vincenzo Piscopo, Chief Executive Officer and President of United Spinal Association. “I commend their commitment to making the travel experience more accessible for people with disabilities and their decision to choose United Spinal Association as a partner in this journey. This partnership demonstrates that accessible travel is a reality, and every step forward brings us closer to a more inclusive travel experience for the disability community.

Source: Ethiopian News October 17, 2024 12:22 UTC