DALLAS — United Airlines said CEO Oscar Munoz, who came under withering criticism for the airline’s handling of an April passenger-dragging incident, will not be automatically adding the title of chairman in 2018 as planned. Munoz was widely faulted for his early responses to the April 9 incident on board a United Express plane. Airline executives said this week it was too early to know if the widely publicized incident has affected ticket sales. Munoz was named CEO in September 2015, replacing Jeffrey Smisek, who stepped down in the midst of an influence-trading scandal. Munoz had been on the airline’s board while serving as CEO of freight railroad CSX Corp.
Source: National Post April 22, 2017 02:37 UTC