United Airlines has asked its employees to not use duct tape to restrain unruly passengers. As pandemic restrictions lift, flight attendants across the US have been grappling with an unprecedented rise in unruly passenger behavior. The United memo came soon after American Airlines flight attendants restrained a woman with tape after she tried to open the plane’s doors during a flight. United attendants have duct-taped passengers before. The United memo also said “the overwhelming majority of our customers have been on their best behavior … and returned to our flights with confidence and enthusiasm”.

Source: The Guardian August 17, 2021 16:07 UTC