The unions representing pilots and mechanics said Monday that Southwest is spending too much on buying back shares and not enough on updating technology. Customers couldn’t book new flights, and Kelly said that cost Southwest from $5 million to $10 million. The pilots’ union said that its board voted 20 to 0 to ask that Kelly and Chief Operating Officer Mike Van de Ven be removed. ARLINESUnions call for firingof Southwest CEOTwo major unions at Southwest Airlines are demanding that the carrier replace chief executive Gary Kelly because of the technology outage that caused the airline to cancel or delay thousands of flights in July. The outage caused Southwest to delay all departures and hold planes at their gates.

Source: Washington Post August 01, 2016 22:18 UTC