When picking up food, customers are asked to not open their car window until food is placed on a ledge outside by staff and the drive-through window to the restaurant is shut. A union claims McDonald's is failing to follow social distancing guidelines when customers are paying at drive-throughs. McDonald's is reopening its drive-throughs at more than 50 restaurants across Auckland this morning, as alert level 3 begins. But when customers come to pay, the window between the customer and staff member is open and can be less than two metres in distance. He was trying to get WorkSafe to tell McDonald's the processes were not acceptable, but was having little luck.

Source: Otago Daily Times September 21, 2021 20:03 UTC