Data from this survey helped develop three new briefing papers:Bridging the Gap Between Airline Operations and the Passenger — the power of actionable data to enhance operations. Putting Technology and Data in Sync — how the right airline IT investment strategy can help airlines deliver on their brand promise and ultimately improve profitability. The survey results and executive opinion point to the importance of an integrated set of tools and infrastructure to provide real-time data to all airline operations team members. “Airline executives may have more control over their operations than they realize,” said Bruce Rogers, Chief Insights Officer at Forbes Media. Forbes Insights also conducted one-on-one interviews with airline executives to add context.

Source: Forbes May 25, 2017 12:56 UTC