Uber, however, said that bans for bad behavior won’t come as a surprise to offending passengers. Uber passengers can see their rating, which appears underneath their name, by opening the main menu while in the app. Just as riders can rate drivers, drivers can rate passengers on a scale of 1 to 5 stars. A passenger’s rating is the average of the ratings they have received from drivers. “By educating customers and partners about the Community Guidelines, asking them to confirm they understand, and holding everyone accountable, we can help Uber be welcoming and safe for all,” Parker said.

Source: Washington Post May 29, 2019 16:07 UTC