Uber Uber to set up 24-hour hotline for UK customers Taxi-hailing app promises to proactively report any serious incidents to police Uber is still battling to retain its right to operate in the capital, after Transport for London refused it a new licence. Photograph: Lauren Hurley/PAUber has announced it is to set up a 24-hour hotline for UK customers and will proactively report incidents to the police, a day after London’s transport authorities announced plans for tighter controls on private hire firms. The firm’s UK general manager, Tom Elvidge, said: “With millions of trips across the UK booked through our app each week the safety of riders and drivers using Uber is a top priority. “But we recognise we can use our technology to go even further in setting a higher standard for private hire and other transport options. Customers will also be given more access to driver information, including the licensing authority and private hire number of their driver.

Source: The Guardian February 16, 2018 12:46 UTC