By Lizette Chapman / BloombergUber Technologies Inc is adding video and audio recording for more trips — a move designed to make the service safer and help settle disputes, but which has triggered privacy concerns about the personal information the ride-hailing giant collects. Both early stage experiments are part of Uber’s push to better protect riders and drivers following reports of sexual assault, physical assault and robbery. According to information on Nauto’s Web site, the audio and video footage is deleted on a regular basis. An Uber spokesman said that the video and audio recording programs are experiments, and the company is gathering feedback before deciding whether to expand them to additional markets. If a rider or driver wanted Uber to review the tape, they would send the recording to Uber, which would decrypt it with a key.

Source: Taipei Times November 23, 2019 15:56 UTC