Coetzee said 4IR can be Africa's hero, but much will depend on the effort the continent makes in exploiting opportunities. Scott Alexander, Cloud Solutions Business Development Director, Juniper Networks, said, "The key thing is user experience... this is the key metric in making change happen, and it's all being driven by IT." When it comes to user experience, we're actually still using an antiquated system in terms of phoning through to make an appointment. "That sort of user experience is poor and there is an opportunity to introduce data mining and genetic profiling within the system. NEC XON maintains its head offices in Gauteng, South Africa with a footprint that covers all nine provinces in South Africa and 16 Countries in sub-Sahara Africa.

Source: The North Africa Journal October 10, 2019 12:33 UTC