Some of Britain's biggest holiday lettings firms have been reported to the competition regulator after an investigation raised concerns they could be using unfair contract terms to deny customers refunds for coronavirus cancellations. Some of Britain's biggest holiday lettings firms have been reported to the Competition and Markets Authority (CMA) by Which? But Hoseasons did not point to any terms around refunds for cancellations made by the owner of the property. says that this week, the CMA has launched an investigation into unfair terms and bad practice in the UK holiday lettings sector. A spokesperson for Sykes Holiday Cottages said: 'We are doing everything we can to support our customers, property owners and employees during this difficult time.

Source: Daily Mail May 01, 2020 22:52 UTC