The Consumer Product Safety Commission and Samsung are urging owners of Samsung's Galaxy Note 7 to stop using their phones while they work to formalize how a recall will work. In its statement, the agency asked owners of the Note 7 "to power them down and stop charging or using the device" in the meantime. Tim Baxter, president of Samsung Electronics America, said the company is collaborating with CPSC and its carrier partners to ensure all Note 7 users are alerted. Related: Can FAA's warning to Samsung Galaxy Note 7 users really be enforced? Samsung, based in South Korea, has been offering customers a different phone, the Galaxy S7 or Galaxy S7 Edge, and a $25 gift card or bill credit.

Source: CNN September 09, 2016 21:17 UTC