Users remain most satisfied with search engines and information despite a 1.3% dip to 75. "While several social media sites stumble, Twitter jumps up 11%, recovering from its sharp drop last year to post the biggest improvement thus far in 2022." TikTok sits alone in second place after improving 1% to 73, followed by the smaller group of social media sites, which slides 3% to 72. Instagram slips 3% to an ACSI score of 67, while Facebook takes last place after dropping 2% to 61. Smaller search engines surpass Google for industry leadThe group of smaller search engines surges 3% to an ACSI score of 79, officially supplanting Google as the industry leader among search engines and information sites.

Source: New York Times July 26, 2022 12:19 UTC