Tunisian startup iCompass is using artificial intelligence to help companies across Africa and the Middle East communicate with their customers in their own languages. Founded in 2019 by Ahmed Nouisser and Hatem Haddad, iCompass specialises in natural language processing (NLP) products using the latest deep learning and reinforcement learning technologies to develop speech transcription services, automatic voice generation, and chatbot and voicebot products. The startup broke linguistic and dialectal barriers through its latest NLP R&D, chief communications officer Suzy Mahjoub told Disrupt Africa, providing a deeper machine understanding of standard languages and underrepresented dialects in Africa and the Middle East. Mahjoub explained the startup’s financial model, and said it is experiencing strong revenue growth given uptake of its solutions. In fact, we are reaching our breakeven point in 2022 for an estimated turnover of US$1 million,” she said.

Source: The North Africa Journal November 17, 2021 06:01 UTC