A Thai Airways passenger said he was charged a $94 fee at the airport for a name change because the online booking system would not let him type his full name. The passenger, whose name was not shared, said when he went to purchase his ticket on the Thai Airways website, his full last name would not fit in the name field. The passenger tried shortening his name on the website and was finally able to buy tickets for himself and his family, the Bangkok Post reported. According to the Post, Thai Airways reviewed the case and offered a reimbursement for the name change fee and an apology to the man for the incident. FOLLOW US ON FACEBOOK FOR MORE FOX LIFESTYLE NEWSThai Airways said in addition to reimbursing the man, it would also upgrade its internet booking system to accommodate passengers with longer names.

Source: Fox News May 08, 2018 21:22 UTC