Vicki McCallum is the mother of 27-year-old Julian McCallum. Many of her calls to the community and social services ministry go unanswered, and she says she hasn't heard back from her MPP. Vicki McCallum with her husband and children. Social Services Minister Helena Jaczek says the ministry plans to implement the changes outlined in the report. Minister of Community and Social Services Helena Jaczek says she will implement the ombudsman's recent recommendations.

Source: CBC News August 28, 2016 09:56 UTC