It’s all part of BA boss Sean Doyle upgrading the inflight catering experience. Last week Sean Doyle, in a message to staff, is reported to have said “We want to surprise and delight customers, and what’s more delightfully British than a cup of tea ? We’re looking at introducing this on some of our longer short-haul routes.”That’s because serving hot tea/coffee takes time both in handing out them out and collecting them later. Imagine the time it would take to serve these hot drinks on a fully booked Monday morning EDI-LHR flight. Yes this was possible in the days of Super Shuttle but perhaps more cabin staff were onboard in those days.

Source: The Times July 16, 2023 14:15 UTC