“Every business out there is looking for a path back to normal,” said Duncan Fulton, chief corporate officer at Tim Hortons’ parent company Restaurant Brands International Inc.For Tim Hortons, that path to normal involves convincing commuters it is all right to stop for coffee as they start to re-establish morning routines. British Columbia’s multi-phase “restart plan” has cleared a path for restaurants to open as soon as the middle of May. Fulton said Tim Hortons is expecting to be able to reopen in every province by next month. In the last quarter, Tim Hortons’ daily sales growth dropped more than 40 per cent compared to the previous year, according to its earnings report earlier this month. Drive-thru staff at Tim Hortons already have a specialized tray with cupholders for passing coffee to customers without any chance of touching them.

Source: National Post May 12, 2020 12:00 UTC