An association representing 70 per cent of Tim Hortons franchisees is threatening its parent company with legal action after a computer virus caused intermittent cash register outages. In a statement to the Canadian Press, Tim Hortons said Tuesday that it was working with an external vendor to address a virus causing intermittent cash register outages. Days after the hike came into effect, hundreds rallied outside Tim Hortons locations chanting "hold the sugar, hold the cream, Tim Hortons don't be mean" to protest Joyce Jr. and Horton Joyce's actions, while others vowed to boycott the brand. The outcry from the incident coupled with the recent hack "is causing tremendous downward pressure on the value the Tim Hortons brand," GWNFA's letter said. In mid-February the company recorded a fifth consecutive quarter of sluggish sales, and comparable sales at Tim Hortons restaurants around the world slipped 0.1 per cent for the 2017 financial year.

Source: CBC News February 27, 2018 20:32 UTC