Most shoppers have a vague idea that extended warranties are a waste of money. It’s All Good/Commerce Commission Herman stands up for his consumer rights after he struggles to get a replacement when his ‘awesome as’ TV blows up. The Consumer Guarantees Act (CGA) gives you the right to a repair or refund if a product does not deliver as promised. Since 2014, anyone selling an extended warranty has had to point out to the customer how it varies from the rights they already have under the Consumer Guarantees Act (CGA). Extended warranties are often linked to the cost of the item you're purchasing.

Source: Stuff November 29, 2018 04:41 UTC