If you’re new to a leadership position, a lot of learning moments come from some awkward (if not slightly painful) experiences. As employees, the concept of firing someone seems relatively black and white. Marilyn has a Ph.D. from Yale and an MBA from Cornell, she takes a unique approach that blends inner work and practical skills training. She's been featured on national media, including NPR, Chicago Tribune, USA Today and CNN. She's the best-selling author of It's Hard To Make A Difference When You Can't Find Your Keys.

Source: Forbes August 29, 2017 09:00 UTC