Thermomix has been fined $4.6 million for knowingly selling kitchen appliances which had the potential to injure users, lying about the safety of its products, and refusing refunds. Thermomix’s controversial TM31 model was recalled in 2014 following 14 reported cases of users being burned by hot liquids due to a faulty seal. Forget the Thermomix - your kitchen appliances have secret powers Read moreBut at the time Thermomix actually knew about at least 35 cases where users had been seriously injured while using their TM31 models. The company also admits it breached consumer laws by refusing to refund customers who paid more than $2,000 for their Thermomix. Thermomix told customers they were not entitled to refunds under Australian consumer law, even though they were.
Source: The Guardian April 11, 2018 01:35 UTC