Despite this, the Thermomix Unhappy Customers Facebook page is filled with posts from Thermomix owners who are nervous about using their machines. Sally*, who left Thermomix last December and is disillusioned with her experience, described the company's "nasty" profit-obsessed culture, that puts making money over the happiness and livelihood of its employees. When asked by news.com.au to respond to the negative criticism, a Thermomix spokeswoman said the safety of Thermomix customers is always "our highest priority". That's 0.029% of users who've had an incident (usually from not following the guidelines)," one woman wrote last week on a popular Thermomix Facebook page. Megan says people have started to ask "difficult questions" in her demonstrations, so Thermomix has issued her with official "talking points".
Source: New Zealand Herald May 19, 2016 18:18 UTC