'Probably a third of the tickets went to bots, another third went to brokers,' says Joe Berchtold, Live Nation's chief operating officer. Ticket brokers, many of which operate legitimately, buy up tickets and resell them, often at a profit. Tickets sold out in seconds, only to reappear on sites like StubHub, where ticket holders can sell their seats, sometimes for a steep markup. Superfan Peter McClatchey was stunned at how the tickets sold out immediately, and just as quickly appeared on StubHub for much higher prices. He says many are sold in premium packages, reserved in advance of the general sale by primary sellers like Ticketmaster.

Source: CBC News October 21, 2016 09:00 UTC