The critical need of the hour is to stop thinking and start doing digital. How digital leaders can accomplish thisIt is true that digital technologies, especially IoT, machine learning, artificial intelligence (AI), blockchain and big data analytics, are reaching maturity. What sets digital leaders apartWhile technology is core to digital transformation, it is the mindset that sets digital leaders apart. Digital leaders understand how these digital platforms can connect their people, processes and things to deliver ‘experience’ to their customers and ‘efficiency’ in their processes. Digital leaders realise that digital transformation needs to be viewed in a holistic manner that impacts end-to-end business processes, creating delight at every user interface, and delivering real business value.

Source: Mint October 06, 2017 11:15 UTC