The key: reframe your distress as passion. Most people tend to apologize in those situations, says Elizabeth Baily Wolf, a doctoral student in Harvard Business School’s Negotiation, Organizations & Markets unit. "Saying you’re emotional is about you, whereas saying you’re passionate is about what the situation is,” Wolf says, adding that being passionate is not only socially appropriate in the American workplace, but valued. People only get emotional about things they care about, so reframing distress as passion isn’t disingenuous, she says. “Saying you’re emotional is about you, whereas saying you’re passionate is about what the situation is,” she says.

Source: Forbes February 07, 2017 16:31 UTC