I thought if I gave her critical feedback she wouldn't be able to bounce back from it and go out and deliver. Because we often avoid giving critical feedback, we miss the mark when we do have to have a critical conversation. How do you go about having a critical conversation so that the other person hears you? How do you set yourself up in the best position for holding a productive critical conversation? There is an art to delivering critical feedback in a way that the other person feels heard, and you both move forward together.

Source: Forbes December 01, 2017 12:56 UTC