The theory then was that fans were opting not to attend an event that still might happen. Some buyers who requested refunds last summer said they did not receive their money back until January. Like other CoSport customers, she received an email from the company over the weekend — shortly after the decision to bar foreign fans became official — but was unhappy that it was light on details. “CoSport holds a lot of responsibility right now, and I hope they do right by their customers,” Treese said. “That is their decision,” Alan Dizdarevic said of Olympic organizers.
Source: International New York Times March 23, 2021 16:41 UTC