So, how can this mini-physics lesson help you to deal more effectively with difficult people, whether in your personal life or in your work? Well, the first part of the answer is actually embedded in the question: in the very act of viewing some people as difficult. Recently, I worked with a woman (I’ll call her Jodi) who regularly complained of difficulties with one of her colleagues, David. Soon, Jodi regarded David as one of the most valuable members of her team. Did David have a sudden epiphany that caused him to relate to Jodi in a more respectful way?

Source: Forbes December 01, 2017 12:22 UTC