When it comes to innovation, both CFOs and COOs need to balance strategy and the bottom line, but for COOs the strategic perspective is a higher priority, according to Frank Friedman, Deloitte Global COO (and former CFO). Mr. Friedman, who directs investments in innovation for Deloitte Global, discusses what it takes to operationalize innovation from the COO’s seat, and the importance of separating the hype from reality to effectively innovate in response to digital disruption.

Source: Wall Street Journal October 02, 2017 11:48 UTC