To help build trust, keep a pleasant, positive expression. To help build trust, keep a pleasant, positive expression. These first impressions are formed in milliseconds, based on instinctive responses in the brain’s emotion-processing center, the amygdala. This poses a challenge to anyone who must gain others’ trust to perform well in meetings, interviews or other gatherings. She stands with her hands relaxed and visible at her side, rather than hidden in her pockets or crossed defensively in front of her.

Source: Wall Street Journal January 30, 2018 14:25 UTC