The majority of organizations will need to change their culture, which means humans will need to change their habits. Recently, we undertook some research on why these large culture change initiatives fail. By far, the biggest factor in why organizational change fails, involves a failure to change human habits. The same approach helped Nokia increase manager behavior scores, an internal metric for culture change, by 10%. Every week I see companies wanting to change their culture in much the same way — only to avoid changing much at all.
Source: Forbes May 24, 2019 15:32 UTC