Mr Dhanant says his first priority at Thailand Post is to enhance service quality for both online and offline activities. He told the Bangkok Post his mission is to transform Thailand Post's management and operations into a tech-driven organisation called "Thailand Post Digital". In the past, Thailand Post was one department under the Communications Authority of Thailand, the former name of CAT Telecom. Thailand Post is at the forefront in this segment, but faces threats from foreign operators, he said. Kerry Express Thailand, a major competitor to Thailand Post, posted 18.9 billion baht in revenue and 1.4 billion in profit in 2020.

Source: Bangkok Post May 10, 2021 00:11 UTC