Telkom Kenya says it will not bill customers affected by the mobile voice and data services outageTelkom Kenya has announced that its mobile voice and data services have now been fully restored in some areas. The telco experienced a nationwide outage yesterday with customers reporting being unable to make calls or even access data. Telkom Kenya also confirmed the outage in a tweet saying it was working to resolve the issue. ‘’Telkom customers in some parts of the country were unable to access Mobile Voice and Data services during the course of the day, yesterday, Wednesday, January 19, 2022. Telkom Kenya also says it will not bill its Mobile customers for the period starting 6:00 pm, Wednesday, January 19, 2022 through to 6:00 pm, Thursday, January 20, 2022.

Source: Daily Nation January 20, 2022 14:42 UTC